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4 Customer Service Tips For Natural Stone Fabricators, Contractors, & Designers

When you’re working on a client’s project, sometimes accidents happen. Whether it’s something out of your control like natural disasters or bad weather, or things in your control like bad scheduling or incorrect billing, customers can get upset from time to time. It doesn’t pay to lose a client due to poor customer service or lack of care when it’s so easy to train employees to deal with the situations appropriately as they arise.

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